Privacy Policy

Introduction

Shamrock Renovation ("we", "us", "our") is committed to protecting the privacy of our customers, website visitors, and anyone whose personal data we handle. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

We comply with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1998–2018 as applicable in Ireland.

Who We Are

Shamrock Renovation is a renovation and construction company based in Cork City, Ireland, operating across Cork City and County Cork. For data protection purposes, we are the Data Controller in respect of the personal data described in this policy.

Contact: info@shrenovation.ie | 083 205 4916

What Data We Collect

We collect personal data in the following circumstances:

• Contact and quote enquiries: Name, phone number, email address, project location, and project details you provide via our contact or quote forms.
• Communications: Records of communications by email, phone, or WhatsApp when you contact us.
• Contractual information: Name, address, and contact details necessary to carry out agreed renovation works.
• Website usage: Basic technical data such as IP address and browser type collected via standard web server logs or analytics tools.

We do not collect sensitive personal data (such as health information or financial data beyond invoice-related details) unless strictly necessary for the delivery of agreed services.

How We Use Your Data

We use the data we collect to:

• Respond to your enquiries and provide quotes for renovation work
• Carry out renovation projects under a contract with you
• Communicate with you about the progress of ongoing work
• Send invoices and process payments
• Comply with our legal and regulatory obligations
• Improve our services and website

We do not use your personal data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Processing for our legitimate business interests, such as responding to enquiries, where this does not override your rights and freedoms.
• Legal obligation: Processing required to comply with our legal obligations.
• Consent: Where you have given explicit consent, such as for marketing communications.

Data Sharing

We do not sell, rent, or trade your personal data with third parties. We may share data with:

• Subcontractors or specialist tradespeople engaged to deliver work on your project — limited to what they need to do their job
• Professional advisors (e.g. accountants, solicitors) where required
• Regulatory authorities where legally required to do so

Any third parties we share data with are required to handle it in accordance with GDPR obligations.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal or contractual obligations. As a general guide:

• Enquiry data not progressing to a project: up to 12 months
• Client and project records: 7 years from project completion (in line with accounting and contractual obligations)

Your Rights

Under GDPR, you have the following rights in relation to your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Ask us to correct inaccurate data
• Erasure: Request deletion of your data where we have no legal basis to retain it
• Restriction: Ask us to restrict how we process your data in certain circumstances
• Objection: Object to processing based on legitimate interests
• Portability: Request your data in a portable format

To exercise any of these rights, contact us at info@shrenovation.ie. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland) at www.dataprotection.ie.

Website Cookies

Our website may use cookies to improve your experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. We do not use cookies for tracking or advertising purposes beyond basic analytics.

Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Shamrock Renovation
Cork City, County Cork, Ireland
info@shrenovation.ie
083 205 4916

Last updated: March 2026.